COVID-19
FedEx and USPS expect some COVID related delays and FedEx is not providing any shipping time guarantees.
In case of loss due to shipping delays, Spider Pharm will refund the price of the spiders less shipping or ship replacements, if available, and only charge shipping. Please inquire for details.
Summer Shipping Delays
Shipments may be delayed if temperatures above 950F are forecast for Phoenix, AZ.
Please inquire for details and let us know if you need to reschedule or cancel delayed orders.
Shipping Schedule
| What | When | By |
| Live Fly Pupae, Larvae and Adults | Monday to Wednesday | USPS or FedEx |
| Non-Hazardous Live Spiders | Tuesday or Wednesday | FedEx Only (1) Next Day Recommended |
| Hazardous Live Spiders (e.g. Latrodectus, Loxosceles) |
Inquire | Delta Air Cargo |
| Perishables | Monday to Saturday | USPS or FedEx |
| International Live Spiders |
Inquire | Delta Air Cargo (2) |
| Domestic Venom and Other Preparations (Not Live) | Inquire | FedEx or USPS Ambient, With Coolant, Dry Ice or Dry Shipper |
| International Venom and Other Preparations (Not Live) | Tuesday or Wednesday | FedEx (3) Ambient or Dry Shipper |
(1) USPS prohibits spiders but Spider Pharm has permission to ship non-hazardous spiders by FedEx. Unfortunately, we are rural and need to drop shipments off in another town. We try to limit this once per week since it is a 2-hour trip, minimum.
US Postal Service (USPS) prohibits spiders and only accepts scorpions under special conditions, so all orders containing spiders and/or scorpions ship via FedEx.
(2) International shipments of live spiders are shipped via Delta Air Cargo and can be very expensive. We need to use a licensed animal broker (circa US$ 250.00) and schedule an inspection by US Fish & Game (about US$ 186.00) at one of their designated ports. Delta’s fees may be several dollars.
(3) International shipments of non-living wildlife products, including venom and other preparations, need a USFWS export inspection (about $93.00) .
Payments
Payments are processed and completed at the time order by PayPal, by credit card or through your PayPal account. A PayPal account is not required.
Other payment options are available. Please contact us to place purchase orders or to order by phone.